- All spa services include a consultation and require an up to date "Health History Form".
- Please arrive at the centre 10 minutes before your scheduled appointment; so you can relax, have enough time to fill out or update your "Health History Form", enjoy refreshment and prepare for your treatment to begin on time.
- In order to best facilitate other appointment requests, we appreciate your understanding in requiring 48-hour notice for any changes or cancellations to avoid a 50% service charge to your account or credit card. You will lose your treatment if it's part of a series.
- In consideration of preserving a peaceful environment, Carnation Wellness Centre requests that guests turn off their cell phone prior to entering the centre.
- Cash, Visa, MasterCard & Debit cards are accepted.
- No refund will be done. You can have credit to buy other services or products.
- The packages expires 6 months after purchase.
- Due to hygienic reasons, there will be neither refunds nor exchanges on retail products sales.